Refund Policy

Refund policy

ACCEPTABLE RETURN REASONS

Your return can only be approved based on the following reasons:

Reasons Description
Objective reasons  Damaged The product is damaged in delivery
Defective The product does not function as described in its manufacturer specification
Incorrect/wrong item Not the product the customer ordered (e.g. wrong size or wrong color)
Missing items/parts Missing items/parts as indicated in the packaging
Does not fit* A customer receives the size that was ordered but it does not fit*
Website error The product does not match website specifications, description, or image (this issue is attributable to a website error/misinformation)

 

RETURNS & REFUNDS

OUR 7-DAY MONEY BACK GUARANTEE

USWished.com guarantees that any item bought from us will be refunded within 7 business days, post-purchase money-back guarantee.

Request Refund

Contact us directly for refund. Feel free to email us. Let us know that you would like a refund, with a clear explanation of why you are not satisfied with the delivery and upload images or any other supporting materials. We would like to know where things went wrong or how we can improve customer satisfaction and work experience. Each issue will be investigated within 1-2 business days. As a result, the customer will receive an email, if the customer is eligible for a refund, then the refund will occur in accordance with our refund policy stated below.

TIME FRAME TO RECEIVE YOUR REPLACEMENT/REFUND

Replacement option: once the item has undergone the quality evaluation process, expect to receive the item within 10-15 business days from the date we receive the tracking information of the returned item.